Shipping Method
Royal Mail 2nd Class (Over £30)
Royal Mail 2nd Class (Under £30)
Royal Mail First Class
Cost
FREE
£0.50-£3 (depending on scale/weight)
£1-£3.50 (depending on scale/weight)
Delivery Time
3-4 Working Days
3-4 Working Days
1-2 Working Days
Shipping Method
Royal Mail International Standard
Royal Mail International Standard
Cost
(Over £100) FREE
(Under £100) £7
Delivery Time
6-7 Working Days
6-7 Working Days
Shipping Method
Royal Mail International Standard
Royal Mail International Standard
Cost
(Over £100) FREE
(Under £100) £12
Delivery Time
6-7 Working Days
6-7 Working Days
REST OF WORLD
​
Canada, Mexico, United States, China, Japan, Singapore, South Korea, Taiwan, Qatar, Russia, United Arab Emirates, Australia, Fiji, New Zealand.
REST OF WORLD SHIPPING AREA'S
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Republic of, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Reunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard And Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, Holy See (Vatican City State).
In the unlikely event that you find yourself needing to return some or all of your order, please send an email to candice.gray@mail.com
​
​
Need to cancel your order?
If your order has not been dispatched you will receive your refund in full, as soon as possible. To cancel your order, please email with your order number and your request to cancel.
​
If you receive your item and find it is not to your taste, simply email to let me know what you'd like to return, wrap it back up securely (ideally in the original packaging) and send it back to:
FAO: Returns
Candice Gray Textiles
6 High Street Culham
Abingdon, Oxfordshire
United Kingdom, OX144nb
Please note that return postage is the responsibility of the customer unless the item is incorrect/faulty
Faulty/Damaged Goods?
In the unlikely event that your parcel arrives damaged, faulty or has not arrived please email me at: candice.gray@mail.com with details and a replacement or refunds will be issued as soon as possible
Depending on your bank and your payment method, refunds can take 3-7 working days to appear in your account.
UK
​
EUROPE
​
Please note, if you are outside of the UK, you may be charged a fee for customs and import duties.
Please check with your local customs office for further information.
EUROPE SHIPPING AREA'S
Shipping is calculated by the size and weight at your order.
Use the shipping calculator on the cart page to see costs for your area
Processing times 1-2 days