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Shipping Method

Royal Mail 2nd Class (Over £30)

Royal Mail 2nd Class (Under £30)

Royal Mail First Class

Cost

FREE

£0.50-£3 (depending on scale/weight)

£1-£3.50 (depending on scale/weight)

Delivery Time

3-4 Working Days

3-4 Working Days

1-2 Working Days

Shipping Method

Royal Mail International Standard

Royal Mail International Standard

Cost

(Over £100)  FREE

(Under £100)  £7

Delivery Time

6-7 Working Days

6-7 Working Days

Shipping Method

Royal Mail International Standard

Royal Mail International Standard

Cost

(Over £100)  FREE

(Under £100)  £12

Delivery Time

6-7 Working Days

6-7 Working Days

REST OF WORLD




 

Canada, Mexico, United States, China, Japan, Singapore, South Korea, Taiwan, Qatar, Russia, United Arab Emirates, Australia, Fiji, New Zealand.

REST OF WORLD SHIPPING AREA'S

Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Republic of, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Reunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard And Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, Holy See (Vatican City State). 

In the unlikely event that you find yourself needing to return some or all of your order, please send an email to candice.gray@mail.com

Need to cancel your order?

If your order has not been dispatched you will receive your refund in full, as soon as possible. To cancel your order, please email with your order number and your request to cancel. 

If you receive your item and find it is not to your taste, simply email to let me know what you'd like to return, wrap it back up securely (ideally in the original packaging) and send it back to:

FAO: Returns
Candice Gray Textiles
6 High Street Culham
Abingdon, Oxfordshire
United Kingdom,
OX144nb

 

Please note that return postage is the responsibility of the customer unless the item is incorrect/faulty

 

Faulty/Damaged Goods?

In the unlikely event that your parcel arrives damaged, faulty or has not arrived please email me at: candice.gray@mail.com with details and a replacement or refunds will be issued as soon as possible

 

Depending on your bank and your payment method, refunds can take 3-7 working days to appear in your account.

UK




 

EUROPE




 

Please note, if you are outside of the UK, you may be charged a fee for customs and import duties.

Please check with your local customs office for further information.

EUROPE SHIPPING AREA'S

Shipping is calculated by the size and weight at your order.

Use the shipping calculator on the cart page to see costs for your area

 

 

Processing times 1-2 days



 

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